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Road Tanker Offloading Human Factors: A tanker driver connecting a hose to the connection points of the truck

Road Tanker Offloading Human Factors: Simple, Complicated and Complex Problems

Road tanker offloading is routine. It happens every day, across hundreds of sites. That familiarity is part of what makes...
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  • Human Error, HUMAN FACTORS, Intermediate, MANAGEMENT, Process Industries, SCTA, Task Analysis
Are we collecting data or are we learning? Workers look over plans together.

Are We Collecting Data, or Are We Learning?

Organisations are rarely short of information. Incident reports, near-miss records, audits, KPIs and procedure reviews can all provide valuable insight....
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  • Culture, HUMAN FACTORS, Intermediate, MANAGEMENT, Publication
CCPS header image

Human Factors in the Mining, Minerals and Metals Industries: Building on Chapter 9 

The mining, minerals, and metals sector is facing higher expectations on process safety and human factors than at any point...
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  • MANAGEMENT, Mining, SCTA
When “Just Enough” Leads to Marginal Losses (header)

A Different Perspective on SCTA: When “Just Enough” Leads to Marginal Losses

We often talk about marginal gains in improving SCTA. This blog explores the other side: marginal losses and how quality...
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  • Beginner, Human Error, HUMAN FACTORS, MANAGEMENT, Process Industries, SCTA, Task Analysis
Helicopter blog header

Aviation Maintenance and Human Error: A Practical SCTA Case Study

We often think of safety in terms of operations, but maintenance plays an equally critical role. In this blog, we...
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  • Aviation, Beginner, Human Error, HUMAN FACTORS, SCTA, SHERPA Software
HF Second Story header

The Second Story Has Layers: How Deep Does Your Investigation Go?

If your incident investigation ends with "human error" as the root cause, you haven't finished the investigation. You've just stopped...
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  • Human Error, Incident Investigation, MANAGEMENT
HRA podcast header

Human Reliability in Pharma: What the Risk Revolution Podcast Got Us Thinking About

Earlier this year, Julie Avery and I joined Valerie Mulholland on the Risk Revolution podcast. The conversation ranged widely, and...
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  • HUMAN FACTORS, Leadership, MANAGEMENT, Pharma
A Human Factors Approach to Competence Management. A supervisor and operator in PPE looking at a plant checklist together.

Beyond the Training Matrix: A Human Factors Approach to Competence Management

Competence management is often treated as a standalone system, separate from risk assessment. But what if competence standards were derived...
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  • Beginner, Competency, HUMAN FACTORS, Process Industries, Publication
HRA Feb blog 1 header

Intelligent Customer Capability – How Intelligent Do You Actually Need to Be?

If you work on a COMAH site, the HSE expects you to maintain "intelligent customer capability" for human factors. But...
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  • HUMAN FACTORS, Leadership, MANAGEMENT, Pragmatics
Human Factors in Major Accident Hazard Regulation and Guidance: an oil plant

Human Factors in Major Accident Hazard Regulation and Guidance: A Descriptive Overview

Human Factors are now central to managing major accident risk. But how are they actually embedded in regulation and guidance...
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  • Beginner, HUMAN FACTORS, Process Industries, SCTA
The ONE Thing That Will Improve Your Human Factors Program in 2026

The ONE Thing That Will Actually Improve Your Human Factors Program in 2026

What's your ONE thing for 2026? What I have learned is "We'll implement Human Factors" isn't a plan. It's six...
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  • HUMAN FACTORS, Leadership, MANAGEMENT, Pragmatics
Pharma blog header

It’s Time: A Human Factors Delivery Guide for Pharmaceutical Manufacturing Quality

The crisis is here. The regulatory gap is costing pharma billions and impacting patients Data from the OECD shows that...
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  • HUMAN FACTORS, Pharma
How Recovery Shaped the Impact of Disaster - the 1984 Bhopal disaster

The Railway Men of Bhopal: How Recovery Shaped the Impact of Disaster

Inspired by The Railway Men, this blog uses the Accident Sequence and Precursor (ASAP) model to show how post-incident actions...
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  • HUMAN FACTORS, Intermediate, Process Industries
HRA AI

AI Agents and Human Performance: A SHERPA Approach to Hybrid Systems

AI is accelerating into safety-critical workplaces, but are we designing it thoughtfully? We explore a fundamental challenge: When AI systems...
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  • HUMAN FACTORS, SCTA, SHERPA Software
PPE

How SCTA Builds Reliability and Resilience: A Whole-System Approach to Understanding Work

Reliability prevents failure. Resilience helps us recover from it. SCTA can strengthen both....
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  • HUMAN FACTORS, Intermediate, Pharma, Process Industries, SCTA
Herald Blog 3

SCTA in Reverse (Part 3): Reflections, Challenges, and the Emerging TABIE Toolbox

We can finally close the gap between proactive SCTA and reactive investigation, using the same analytical framework to both prevent...
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  • Incident Investigation, Intermediate, Maritime
Man writing procedure

Top 10 Opportunities with Digital Procedures

SOPs have long been one of the defence barriers against human error, guiding safe and consistent task execution across high-hazard...
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  • Beginner, Procedures
Herald capsize (header)

SCTA in Reverse (Part 2): Dissecting the Herald of Free Enterprise Disaster with TABIE Tools

This is part 2 of our "SCTA in Reverse" series, diving deep into the Herald of Free Enterprise disaster through...
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  • Incident Investigation, Intermediate, Maritime
Human Factors in Control of Work Systems

Human Factors in Control of Work Systems

Control of Work (CoW) systems form the backbone of safe operations in high-hazard industries. Yet, their success often hinges on...
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  • Human Error, HUMAN FACTORS, Intermediate, Process Industries
Herald of Free Enterprise disaster

SCTA in Reverse (Part 1): Learning from the Herald of Free Enterprise Disaster

On March 6, 1987, the Herald of Free Enterprise capsized in just 4 minutes after leaving Zeebrugge, killing 193 people....
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  • Incident Investigation, Intermediate, Maritime
Workers in a paper factory make safety checks

Meeting PABIAC’s Human Factors Objectives (Part 3): Getting Started with SCTA

This is the final instalment in our trilogy of blogs on meeting PABIAC's Human Factors Objectives - Getting Started with...
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  • Beginner, HUMAN FACTORS, Paper Industry, SCTA

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