An alternative approach is outlined, which we believe has the potential to allow a much more comprehensive and structured assessment of underlying causes to be made during SPAD investigations.
This process is based on the research findings on the causes of SPADs, combined with the practical knowledge possessed by experienced personnel such as drivers and Driver Standards Managers.
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This free 30 minute mini-course will introduce you to Human Factors, and how critical task reviews are used to improve the quality and safety of tasks and processes across different industries.
It’s free, informative and you’ll even get a certificate of completion.
This short and engaging handbook provides a great overview of Human Factors Systems Critical Task Analysis (SCTA) and how it helps people across sectors reduce error and improve human performance.
SCTA can help keep people safe and delivers value.
