Intelligent Customer Capability – How Intelligent Do You Actually Need to Be?
If you work on a COMAH site, the HSE expects you to maintain “intelligent customer capability” for human factors. But what does that mean in practice? A degree in ergonomics? A short course? Just enough common sense to ask the right questions?
The ONE Thing That Will Actually Improve Your Human Factors Program in 2026
What’s your ONE thing for 2026?
What I have learned is “We’ll implement Human Factors” isn’t a plan. It’s six topics and fifty things pretending to be one.
