There was a big refereeing error in the match between Tottenham and Liverpool and Liverpool at the weekend (1st October). A Liverpool goal was ruled out for offside by the on-field refereeing team. In the English Premier League, there is a Video Assistant Referee (VAR) system which allows on-field decisions to be scrutinised by a group of officials with access to video technology.
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This free 30 minute mini-course will introduce you to Human Factors, and how critical task reviews are used to improve the quality and safety of tasks and processes across different industries.
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This short and engaging handbook provides a great overview of Human Factors Systems Critical Task Analysis (SCTA) and how it helps people across sectors reduce error and improve human performance.
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