Latest News from Human Reliability

Human Reliability procedures surveys

Human Reliability has developed and applied targeted surveys in transport and other industries to assess procedure compliance. The survey tells our client about:

• Suitability of procedures.
• Degree of actual compliance.
• Reasons for non-compliance.
• Best routes to ensure that procedures are used, useful and owned by the workforce.

Human Reliability impact evaluation methodology

Many companies and public bodies now need to demonstrate their effectiveness. Human Reliability has developed tools which allow organisations to:

• Arrive at qualitative and quantitative measures of impact.
• Assess client and customer views of the organisation.
• Review internal processes and check their suitability for the clients.

Human Reliability incident reporting design

Incident and near-miss reporting is a proven tool in identifying risk and preventing error. But how well does your system perform? Are you gathering the right dataset and using the inputs to improve practices? Human Reliability has structured fast and effective systems to capitalise on reporting and ensure that risk is constantly reduced.

Human Reliability reporting culture and blame culture surveys

Many organisations have embraced the view that a no-blame or just culture is the best way to encourage learnings and prevent error. In fact, though, it takes time and commitment to bring about cultural changes in an organisation.

Human Reliability has developed a survey methodology which:

• Measures reporting behaviour.
• Assesses the blame-model and other key factors in the organisation.
• Checks the organisation against industry benchmarks.
• Designs specific interventions to improve culture.

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