Healthcare

Healthcare

Project Experience

National Patient Safety Agency

  • Investigation of factors affecting patient mis-matching.
  • Aggregate root cause analysis.

NHS Scotland

  • Large-scale survey of reporting culture and behaviour in all major health boards.
  • NHS Scotland organisational impact evaluation study.
  • Peer Review evaluation (blood transfusion).
  • NHS Scotland review of incident reporting procedures and recommendations for new system.

National Blood Service

  • Development of an Error Management Programme combined with a training course based on understanding the underlying causes of human errors and providing the tools and techniques for reducing the incidence of these errors.

The Health Foundation

  • Human Factors advisors to Safer Clinical Systems.
  • Improvement leads for two NHS Trusts.

Hackney Children and Young People`s Services

  • Evaluation of Reclaiming Social Work - a radical and innovative approach to providing social services.
  • Development and application of tools to measure culture and impact of organisational change.